Returns & Exchanges Policy
Return Policy
We want you to be completely satisfied with your Beach Hut BOHO purchases. If for any reason you're not, we accept returns within 14 days of delivery.
Return Eligibility
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the original receipt or proof of purchase
Non-Returnable Items
For hygiene reasons, the following items cannot be returned or exchanged:
- Bikinis
- Underwear
- Intimates
- Earrings
Return Process
- Contact us at info@beachhutboho.com to receive a return authorization
- Package your item securely with all original packaging and tags
- Ship your return to the address provided in your return authorization
- The customer is responsible for return shipping costs
- Once we receive and inspect your return, we'll process your refund to the original payment method
Refund Timeline
Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
Exchanges
If you need to exchange an item for a different size or style, please follow the return process above and place a new order for the desired item. This ensures you receive your new item as quickly as possible.